In an effort to address public concerns over the difficulty of exchanging coins, Bangladesh Bank has instructed all commercial banks to enhance their coin exchange services. The move comes in response to ongoing grievances from the public about the challenges faced in converting smaller denominations, such as coins, into usable currency.
The central bank’s directive aims to ensure a smoother transaction process, with an emphasis on fair and equal treatment for all customers seeking coin exchange services. Banks have been urged to adopt efficient systems that make the process quicker and more accessible to the general public.
This initiative is part of a larger strategy by Bangladesh Bank to improve the overall quality of public banking services, making them more convenient and inclusive for all citizens. With this measure, the central bank seeks to foster a more efficient banking environment and increase public trust in financial institutions.
