Highlights:
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bKash launches AVA – a 24/7 virtual assistant for instant support.
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NFC Tap & Pay allows quick payments up to ৳1,000 without a PIN.
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Users can update the app to access these new features.
AVA: Your 24/7 Virtual Assistant
bKash has introduced AVA (Active Virtual Assistant) on its app to make customer service faster and easier.
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AVA is available 24/7 inside the bKash app.
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It can help users with PIN reset/change, checking account statements, and answering common bKash questions instantly.
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With this feature, customers no longer need to wait for a helpline to get quick solutions.
Read More: Bangladesh Gets $2.23 Billion Remittance in This Month
NFC Tap & Pay: Faster Payments Without PIN
The second update brings NFC Tap & Pay, a smart and secure way to make payments.
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Customers can now pay up to ৳1,000 without entering a PIN.
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Just tap the phone at any bKash NFC-enabled terminal to complete the transaction.
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This makes small payments faster, safer, and more convenient for daily use.
How to Get These Features
Both AVA and NFC Tap & Pay are available in the latest version of the bKash app.
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Simply update the app from the Google Play Store or Apple App Store.
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Once updated, users will find these new features ready to use.
Source: Bkash
